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Product Content Management Associate

Full-time Product Content Management (PCM) Associate working within the Creative Department of the E-Commerce team of The Bradford Group. Within this role, the PCM Associate performs a variety of duties which include being the liaison with offline marketers for product load requests, scheduling product page workflow, deployment of pages and proofing web pages for accuracy. Additional duties will include the tracking of project progress and taking initiatives to resolve issues with deadlines being priority. The ideal candidate will be able to communicate professionally and effectively with all departments within the company, make sound business judgements with little supervision, and maintain solid organization skills relating to this role. The ability to work in a fast-paced environment with strong attention to detail is crucial. Candidates with experience in content management are preferred.

Essential Job Duties and Responsibilities

  • Support and work in preparation to load new product pages to the Web, ensuring that all are on track for deadlines and meet requirements
  • Responsible for the kick off, coordination, input, deployment and verification of product content
  • Communicate effectively with various groups within the business such as management, print marketing, IT, Legal and Licensing
  • Track and log data in Excel spreadsheets, Google documents, internal job ticketing database and the content management system (CMS)
  • Inspect and proof copy and perform site audits to ensure that various elements on the websites are consistent and accurate to meet brand and site style, licensing requirements, legal concerns, etc.
  • Perform various clerical duties, including but not limited to: printing, copying, scanning and sorting
  • Troubleshoot and fix known issues working with necessary departments and vendors to resolve presentation and functionality issues as they arise
  • Handle special/ad-hoc projects that deal with the expansion and improvements of site user experience that affects overall performance

Required Qualifications

Education, Licensing, Certification, and Experience

  • Associate or Bachelor’s Degree (experience can be substituted in lieu of education)
  • Continuing education in advertising, marketing, English or related fields is a plus
  • Previous experience content management is preferred


Knowledge, Skills, and Abilities

  • Excellent communication skills – both written and verbal
  • Ability to write and proofread for accurate, grammatically correct content and instructions
  • A proactive self-starter adept at working independently and willing to take initiative to accomplish goals, working efficiently with deadlines being a top priority
  • Enjoys working in a team – possesses excellent interpersonal skills and is highly adaptable and flexible           
  • Strong organizational skills and keen attention to detail in order to track and manage large batches of product loads and content revisions
  • Dynamic, results-oriented problem-solver
  • Knowledge of HTML or Adobe Creative Suite is a plus

Required technical skills include:

  • Solid knowledge using computers, the internet and Microsoft operating systems
  • Intermediate proficiency with MS Office: Word and Excel, preferably version 2007 or above


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